Frequently Asked Questions

Honest answers, no fluff. Just like our products. ☕

Who handles shipping and fulfillment?

Our fulfillment partners handle shipping directly to your door. This means a streamlined experience for you!

What is your return policy?

Returns are handled by Fortune Coffee. If you have an issue with your order, please reach out to us first via our Contact page and we'll do our best to point you in the right direction and make things right.

How can I get in touch with you?

I'm always happy to hear from you! Head over to the Contact page and send me an email. I personally read every message and will get back to you as soon as I can.

How long does shipping take?

Shipping times vary depending on your location and the product ordered. You'll receive a tracking number once your order is on its way so you can follow it every step of the journey.

Why Fortune Coffee?

Because every great coffee moment deserves the perfect mug to go with it! Fortune Coffee is my passion project — a curated shop of whimsical, one-of-a-kind mugs and candles designed to bring a little magic to your everyday routine. Every order means the world to me. Thank you for supporting a small business! 🙏